Responsible Gaming

Vegastars Casino is committed to promoting a safer and more informed approach to gambling. Gambling should be entertainment, not a way to make money or solve financial problems. This page explains practical steps you can take to stay in control, recognise potential concerns and find appropriate support in Australia.

Vegastars Casino operates under a licence issued by the Tobique Gaming Commission (Tobique First Nation), with games independently audited by eCOGRA for fairness and protected by 256-bit SSL encryption.

Gamble for entertainment

Gambling involves risk, and there is no guaranteed way to win. Games are designed for entertainment and outcomes are determined by chance or by the rules of the relevant game. Previous results do not predict future results. A win does not mean that another win is more likely, and a loss does not create an obligation or opportunity to keep playing.

Before you play, decide how much time and money you are comfortable spending. Treat this amount as an entertainment expense rather than an investment. Only use money that is available after essential costs such as rent, mortgage payments, food, utilities, transport and other financial commitments have been covered. Never gamble with borrowed money, money needed for household expenses or funds set aside for important obligations.

Set a budget before you begin and do not exceed it.
Set a time limit and take regular breaks from play.
Keep gambling separate from your everyday spending.
Avoid gambling when you are upset, tired, stressed or under the influence of alcohol or other substances.
Do not chase losses or increase stakes to try to recover money.
Remember that taking a break or choosing not to play is always an acceptable decision.

It can also be useful to keep a personal record of deposits, withdrawals, time spent playing and the amount you win or lose. Reviewing this information can help you understand your gambling habits more clearly and identify changes before they become difficult to manage.

Tools for safer play

Safer gambling tools can help you plan your play and maintain control. Depending on the features available to your account and the applicable requirements, these may include deposit limits, loss limits, wagering or spending reminders, session time reminders, activity statements and account breaks. Limits should be selected carefully because changing or increasing a limit may be subject to a waiting period or other safeguards.

Deposit and spending limits

A deposit limit can restrict the amount you add to your account over a selected period. Set a limit that reflects your entertainment budget, not an amount based on what you hope to win. A limit is most useful when it is established before play begins and is not changed in response to a loss or a strong desire to continue.

Time reminders and breaks

Long sessions can make it harder to notice how much time or money has been spent. Use available reminders to monitor your session, stand up and take a break regularly. If you feel unable to stop at the end of a session, consider using a longer account break or self-exclusion option rather than relying only on willpower.

Account closure and self-exclusion

If you want to stop gambling, you can request an account break, account closure or self-exclusion where these options are available. Choose the period that best supports your needs and do not create another account to continue playing during an exclusion period. If gambling is causing harm, a permanent break and professional support may be more appropriate than a short pause.

Our support team may be able to explain the safer gambling options available through the website and help you understand how to apply them. They cannot guarantee gambling outcomes or provide financial advice.

Recognising signs of concern

Gambling can become harmful when it affects your finances, relationships, work, study, health or general wellbeing. It is important to take concerns seriously, even if the amount of money involved appears small. Early action can make it easier to regain control.

Spending more time or money gambling than you intended.
Trying to win back losses by continuing to play or increasing your stakes.
Feeling restless, irritable or anxious when you try to stop.
Hiding gambling activity, losses or account transactions from family or friends.
Borrowing money, selling items or missing bills to fund gambling.
Using gambling as a way to escape stress, loneliness, sadness or other problems.
Thinking about gambling frequently or finding it difficult to focus on other activities.
Arguing with people close to you because of gambling.
Neglecting work, study, sleep, health or other responsibilities.
Feeling guilty, ashamed or distressed after gambling but continuing anyway.

If any of these signs apply to you, stop playing and review your account settings. Consider applying a break or self-exclusion and speak with someone you trust. Do not try to recover losses by gambling more. Losses are not debts that must be won back, and further gambling can increase financial and emotional pressure.

Protecting other people

Gambling accounts should only be used by the registered account holder. Keep login details private, use appropriate device security and do not allow children or other unauthorised people to access your account. Gambling is intended for adults who meet all applicable age and identity requirements. If you believe a minor or another person may be accessing an account, stop play and raise the concern through the available support channels.

Getting help in Australia

You do not need to wait for a crisis before asking for help. In Australia, free and confidential gambling support is available through national and state or territory services, counselling providers and community organisations. These services can provide practical guidance, emotional support, budgeting assistance and information about self-exclusion or other treatment options. Search for an appropriate Australian gambling support service online or contact a qualified health professional.

You may find it helpful to tell a trusted family member, friend, doctor or counsellor what is happening. Support is available for people who gamble as well as for partners, relatives and friends affected by someone else’s gambling. A support person can help you set limits, review your finances, remove access to gambling funds and stay accountable while you take a break.

If you are in immediate danger, feel unable to keep yourself safe or are experiencing a serious mental health crisis, contact emergency services in Australia or attend the nearest emergency department. Gambling concerns can be connected with anxiety, depression and other health issues, so seek urgent assistance when needed.

Our approach

Vegastars Casino aims to provide clear information about safer gambling and make available responsible gaming features easier to understand. We may take steps to protect customers where activity suggests that additional support or account restrictions may be appropriate, subject to applicable requirements and our terms. Responsible gambling is a shared responsibility: use the tools available, monitor your behaviour and ask for help whenever gambling stops being enjoyable or manageable.

For information about account tools or safer play settings, use the support options shown on the website. Do not include sensitive payment information or account passwords in an initial support request. Our policies and available features may change to reflect legal, regulatory and operational requirements.